Support for every app in the catalog.

Before you write

Include the details that make support faster.

• The app name and where you downloaded it from.
• Your device model and macOS, iOS, or iPadOS version.
• What you expected to happen and what happened instead.
• A screenshot or short screen recording if the issue is visual.

Store questions

Purchases and refunds are handled by Apple.

If you need help with billing, subscription management, or refunds, Apple’s App Store support is the right channel. For product questions, bugs, and feature requests, email support here.

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